Privacy Policy

Information We Collect

We may collect information such as your name, email address, phone number, event details, booking information, payment-related transaction information, and communication preferences when you request a quote, make a booking, submit a payment, or otherwise use Cater.ly.

How We Use Your Information

We use this information to provide and manage catering bookings, process and confirm payments, communicate important event and account information, provide customer support, improve our services, and maintain the security and operation of the Cater.ly platform.

SMS Communications

If you explicitly opt in to receive transactional SMS messages from Cater.ly, we may send messages related to your catering event, payments, remaining balance, or other important booking updates. Message frequency varies based on your activity. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. You may reply HELP for assistance.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Service Providers

Cater.ly may use service providers to operate the platform, process payments, deliver communications, host infrastructure, and provide other services necessary to operate Cater.ly. These providers may access information only as necessary to perform services on our behalf and are subject to applicable privacy and security requirements.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.

Your Choices

You may contact us to request updates or corrections to your personal information or to ask questions about how your information is handled. SMS consent is not required to make a purchase or complete a booking.

Contact

For privacy-related questions, contact Cater.ly through the contact information provided on our website.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.